Billing, invoices and cancelling

How payment works, what happens if an invoice is late, and how to cancel.

1. 1

   Monthly in advance

   Card payments renew automatically each month. Invoices are emailed each month and are due on receipt.

2. 2

   See your plan

   A Super Admin can see the plan, number of paid sites and any unpaid invoice on the Company page under Plan & billing.

3. 3

   If an invoice is late

   We email reminders one day and four days after it was due. Seven full days after, portal screens pause until it is paid. Clock-in on your sites keeps working and nothing is deleted.

4. 4

   Cancelling

   Email info@kvkgroup.co.uk. It ends at the end of the month you have paid for, and you can download your records first.